Free Genos International Emotional Culture Index survey for non-profits and service-focused businesses
The Emotional Culture Index survey is like a loud speaker for that soundtrack, which often runs very quietly in the background. We measure 10 key emotions, linked in research to specific behaviors or effects in the workplace. Research shows that people in high performing organizations experience more positive emotions and fewer negative emotions than those in low performing organizations (Boedker et al. 2011).
Pleasant feelings have a ‘broaden and build’ effect causing us to think more broadly, engage more deeply and perform better. Unpleasant emotions tend to have a ‘narrow and limiting’ effect, causing us to be more closed-minded, less engaged and poorer at performing. In other words, emotions impact the bottom line for better or worse. For example, people who feel “valued” more often show higher levels of discretionary effort. Those who feel “mistreated” disengage.
When you properly hear the soundtrack of your workplace, you can be effective in making decisions for training and development of your teams and workplace culture. There is nothing more frustrating for everyone than applying a solution for the wrong problem. Inner Citadel Consulting is offering the Genos International ECI survey for free to Vermont non-profits and service-focused businesses in 2024.
Post pandemic, like many organizations across sectors, our organization has seen remarkable turnover. With over half our team hired in the last two years combined with a hybrid work environment, issues of team cohesion and staff organization have been a constant. Peter has helped us focus on both what’s working well and importantly what we can improve. Through our work together we are helping employees feel more connected and organized while providing real value.
Jesse Bridges, CEO, United Way of Northwest Vermont